Hi, we’re Upstep the foot-pain relief company. Making A Change Our team has over 20 years of experience, making over 50,000 custom orthotics for both the public & professional athletes. We use over 56 different material combinations to give the ideal level of comfort and support, to help your feet work the best. We use research-based medicine, to define our approach to foot care and orthotic design. Our team of podiatrists will not only diagnose your foot pain but are also always available to answer any questions you have - at no additional cost. Customize Your Orthotics Online in 30 seconds or less! Answer a few questions about your medical and lifestyle needs to start your Upstep journey. Create Impressions of Your Feet Within 1 business day, we’ll mail you an at-home impression kit, complete with simple instructions. You’ll create your foot impressions and send it back to us at no charge. Receive Your Custom Orthotics! Based on your foot impressions and the info you provided, our experts will analyze, design, craft, and send your Upsteps your way. You'll receive your custom orthotics via FedEx within 28-35 business days from the day we receive your foot impression kit.